1. Services
Aristral provides AI automation, workflow engineering, full-stack development, SEO, and related digital services to UK businesses. The specific scope of any engagement is recorded in a written statement of work (SOW) signed by both parties.
These Terms apply to use of aristral.com, our booking flow, our contact channels, and to any paid engagement except where the SOW says otherwise. Where they conflict with the SOW, the SOW takes precedence.
2. Payment
Fees, milestones, and invoice cadence are set in the SOW. Unless agreed otherwise, invoices are payable within 14 days of issue, in GBP, by bank transfer.
Late payments accrue statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998 at the Bank of England base rate plus 8%. We reserve the right to suspend work on overdue accounts after giving 7 days' written notice.
3. Intellectual property
On full payment of fees, all custom code, content, designs, and deliverables produced under the SOW transfer to you on a fully-paid, perpetual, worldwide basis — except for pre-existing Aristral tooling, internal libraries, and any third-party components licensed separately.
We retain a non-exclusive right to reference the engagement in our portfolio, case studies, and marketing materials in a manner that does not disclose your confidential information.
4. Confidentiality
Each party will keep the other's confidential information in confidence and use it only for the purposes of the engagement. Confidential information excludes information that is or becomes public through no fault of the receiving party, was already lawfully known, or is required to be disclosed by law or court order.
5. Warranties
We warrant that services will be performed with reasonable care and skill consistent with industry standards. Beyond this, the site and our services are provided “as is” and we exclude all other warranties, express or implied, to the maximum extent permitted by law. Nothing in these Terms limits any warranty you have under the Consumer Rights Act 2015 where it applies.
6. Limitation of liability
Neither party excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.
Subject to the above, our total aggregate liability arising out of or in connection with the engagement is limited to the fees paid by you in the twelve (12) months preceding the event giving rise to the claim.
Neither party is liable for indirect, consequential, or special losses, including loss of profits, loss of business, loss of revenue, or loss of data.
7. Termination
Either party may terminate the engagement for material breach not remedied within 14 days of written notice. On termination, you pay for work performed and accepted up to the termination date, and we deliver work-in-progress in its current state. Clauses that by nature survive termination (IP, confidentiality, liability, governing law) continue in force.
8. Data protection
Where we process personal data on your behalf, we do so under written instructions as a processor under UK GDPR Article 28. Specific data-processing terms are recorded in a Data Processing Addendum incorporated into the SOW where relevant. See our Privacy Policy.
9. Governing law
These Terms and any dispute arising out of them are governed by the laws of England and Wales. The parties submit to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to these Terms
We may update these Terms from time to time. The version in force at the start of an engagement governs that engagement, unless both parties agree in writing to adopt a later version. For site usage outside any paid engagement, the version posted on this page applies.