AI customer support chatbot
Deploy a support assistant that answers from your help centre, policies, and ticket history—escalating when confidence is low or when a user requests a human.
Generic chatbots frustrate users with vague answers. The fix is retrieval-augmented generation with citations, plus workflows that open tickets with full context.
We implement LangChain (or equivalent) pipelines over approved content, add evaluation on real customer questions, and wire n8n or Python services to your CRM so conversations become records, not dead ends.
Typical stack
LangChain · Python · n8n · vector store · CRM APIs