AI automation for Retail & ecommerce
Retailers need consistent answers across web chat, email, and marketplaces, plus automation that connects stock signals to merchandising and support teams.
Omnichannel complexity and return policies vary by SKU and region; your automation layer must track those rules centrally.
Product-grounded retrieval, integration with OMS/CRM data, and workflows that open tickets only when automation cannot resolve within policy.
Stack we use
LangChain and Python for composable LLM workflows; n8n for reliable orchestration; your existing CRMs and ticketing tools via APIs. We do not force a single vendor— we choose connectors that match your governance and uptime needs.