WhatsApp Business Inbox for UK Small Businesses
Aristral sets up and runs a shared WhatsApp inbox for your business. Keep using the WhatsApp Business app on your phone while messages and replies sync both ways through Meta's coexistence feature.
One place for every enquiry
WhatsApp messages and website form enquiries land in one inbox. Each new enquiry is tagged as a new lead, with its full conversation history, notes and labels together.
Your usual app, with a team inbox
Your business keeps its WhatsApp Business app on the phone. Your team or Aristral can reply from desktop or the mobile app, while messages and replies sync both ways. Nothing changes for the owner.
Track each lead
Move each enquiry through the stages that match your work:
- new
- quoted
- booked
- done
- invoiced
- paid
Each business has its own inbox and separate data. Website enquiry forms can feed the same inbox.
How it works
We connect your existing WhatsApp Business number through Meta's official signup. You approve it in your own Meta account, and you can disconnect at any time.
We set up your shared inbox, lead stages and website enquiry form so new enquiries arrive together.
Your team or our team replies from desktop or the mobile app, with the full conversation history in the inbox.
Platform and data
The inbox uses the official WhatsApp Business Platform (Meta's Cloud API), hosted by Aristral at inbox.aristral.com and powered by open-source Chatwoot.
We process messages only on your instructions. The service is hosted in an EU data centre, and messages are never used for advertising.
Read our privacy information and data deletion details.
Who it suits
Trades, builders, couriers, clinics, salons, law firms and any UK small business where enquiries arrive on WhatsApp.